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Privacy Policy

Last Updated: 24-05-2024

Welcome to Mortgage Tree. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.mortgagetree.com.au (“Mortgage Tree”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our Site, including:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Financial Information: Income details, employment status, credit history, and other information necessary for mortgage applications.
  • Usage Data: Information on how you interact with our Site, such as IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: Process your mortgage applications, provide financial advice, and respond to your inquiries.
  • To Improve Our Site: Analyze usage trends to enhance the functionality and user experience of our Site.
  • To Communicate With You: Send you updates, newsletters, and promotional materials that you may find of interest.
  • To Comply With Legal Obligations: Fulfill our legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as credit reporting agencies, financial institutions, and IT service providers.
  • Legal Authorities: When required by law, regulation, or legal process, such as a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Objection: Object to the processing of your personal information.
  • Restriction: Request restrictions on the processing of your personal information.
  • Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting Mortgage Tree with your personal information. We are committed to protecting your privacy and providing you with a secure experience.